Privacy policy

Data controller

Buca43, Le Puy-en-Velay. Questions: jetoni1205@gmail.com or +33 7 81 79 52 31.

Data we collect

The quote form stores nothing on this site: it writes a message that you send yourself on WhatsApp (or by email). That message contains:

• name, phone number and email address
• site town or area, work needed and project description
• how you prefer to be contacted
• any photos you choose to add in the chat

How we use it

To get back to you, prepare your quote and, if you accept it, carry out the work. Legal basis: steps taken at your request before entering into a contract (Article 6(1)(b) GDPR).

It is never sold and never used for advertising.

Who can access it

Only Buca43. Your message travels through WhatsApp (Meta Platforms Ireland) or your email provider, under their own terms and privacy policies.

Our technical providers (website hosting, email) may process data on our behalf, solely to run those services. If one of them processes data outside the European Union, the transfer is covered by GDPR safeguards such as the European Commission’s standard contractual clauses.

How long we keep it

• request with no follow-up: at most 3 years after our last contact
• customers: for the duration of the work, then as long as the law requires for accounting and warranty records
• photos you send: deleted once they are no longer needed for the quote or the job

Cookies

This site uses no advertising cookies, no audience measurement and no social media trackers.

Security

We take appropriate technical and organisational measures to protect your data against loss, unauthorised access or disclosure.

Your rights

You can ask at any time to access, correct, delete, restrict or port your data, and object to its use. Email jetoni1205@gmail.com: we reply within one month.

If you believe your rights have not been respected, you can complain to the CNIL, the French data protection authority (cnil.fr).